I emailed support, and got a quick response.
However, it seems that it was automated. They asked about the colours it flashes, so it seemed like there was some hope!
L'équipe de Nabaztag/Nabaztag team wrote:
> If there is no green light at all, it means that your Nabaztag cannot connect to your access point (AP). Please restart the configuration of the rabbit (pink page):
> - Go to your Nabaztag configuration page (the pink page)
> - Once open go to http://192.168.0.1/b.htm?a=18.104.22.168&b=8080
> - Click to Continue, verify your parameters next click on update and restart
> Your Nabaztag should work.
> Best regards,
> The Nabaztag Team / L’Equipe Nabaztag
So... it *should* work apparently.
I'm getting MORE than 50% packet loss when pinging the Nabaztag (sometimes up to 70% packet loss), and it's sitting right next to my computer (I get 0% packet loss when pinging my wireless router). The signal strength to the Nabaztag is very high- so that is not the problem.
I'm not a noob, so this should work. Support says it should work also. They haven't replied to any of my other emails now. This is so frustrating >.<