Forum des Objets Communicants et Solutions pour les Libérer...


 
AccueilAccueil  GalerieGalerie  RechercherRechercher  S'enregistrerS'enregistrer  Connexion  

Partagez
 

 Duplicate accounts

Aller en bas 
AuteurMessage
CharAp
Lapin nain
Lapin nain


Localisation : England
Nbr de messages : 6
Carottes : 4685

Duplicate accounts Empty
MessageSujet: Duplicate accounts   Duplicate accounts Icon_minitimeMer 7 Fév 2007 - 17:56

I had problems setting up my Nabaztag tag today and ended up with two accounts. Now my Nabaztag tag just sits there with a purple light underneath refusing to do anything. I have emailed support@nabaztag.com and violet@nabaztag.com re clearing the first account and giving them the MAC number and the account that I want to keep, but I have heard nothing back. How long does this process normally take? Is there any other way to start again from scratch?

Thanks in advance
Revenir en haut Aller en bas
NaBoByZ
Nabazteur Courtois
Nabazteur Courtois
NaBoByZ

Localisation : Btx
Nabaztag : NaBoByZ
Nbr de messages : 4349
Carottes : 4824

Duplicate accounts Empty
MessageSujet: Re: Duplicate accounts   Duplicate accounts Icon_minitimeMer 7 Fév 2007 - 17:58

It could take one day to one week. Violet support will email you when it will be done.
No another way to start again sorry...
Revenir en haut Aller en bas
CharAp
Lapin nain
Lapin nain


Localisation : England
Nbr de messages : 6
Carottes : 4685

Duplicate accounts Empty
MessageSujet: Re: Duplicate accounts   Duplicate accounts Icon_minitimeMer 7 Fév 2007 - 18:06

NaBoByZ a écrit:
It could take one day to one week. Violet support will email you when it will be done.
No another way to start again sorry...


That's a pain, I was hoping to get some time to configure my rabbit tomorrow.

Could this comment I have just found elsewhere on the forum help me?
"An important message for those Tag/tags (you don't need to email bug@violet.net if you have a Nabaztag) that have purple lights at the base but who see that they're "Offline" on their profile and get the message "You must be logged in" in the NabLife section :
-Erase your cookies and your navigator's cache
-Go to <http://my.nabaztag.com> and use the FIRST account name and password that you had created when registering your Rabbit (in case you tried to sign up more than once)
-You Rabbit should now be recognized by the site

If this still doesn't work, send us a mail at bug@violet.net and tell us your Rabbit's serial number and the Nabname you used when first registering."
Revenir en haut Aller en bas
aerosmiss
Yellow Subadmin
aerosmiss

Age : 51
Localisation : Paris
Nabaztag : Zvi (V1) et Zeev (V2)
Nbr de messages : 10047
Carottes : 5207

Duplicate accounts Empty
MessageSujet: Re: Duplicate accounts   Duplicate accounts Icon_minitimeMer 7 Fév 2007 - 18:10

Hi,

For this kind of problem (severals account for one MAC number) you'd better write to bug@violet.net

Try the thing you copy, come back and tell us if it's ok please yellownabzsmile
Revenir en haut Aller en bas
http://aerosmiss.free.fr
CharAp
Lapin nain
Lapin nain


Localisation : England
Nbr de messages : 6
Carottes : 4685

Duplicate accounts Empty
MessageSujet: Re: Duplicate accounts   Duplicate accounts Icon_minitimeMer 7 Fév 2007 - 18:12

aerosmiss a écrit:
Hi,

For this kind of problem (severals account for one MAC number) you'd better write to bug@violet.net

Try the thing you copy, come back and tell us if it's ok please yellownabzsmile

I will try it when I get home tonight (wife permitting) or failing that, in the morning. I will let you know what happens.

Charles
Revenir en haut Aller en bas
aerosmiss
Yellow Subadmin
aerosmiss

Age : 51
Localisation : Paris
Nabaztag : Zvi (V1) et Zeev (V2)
Nbr de messages : 10047
Carottes : 5207

Duplicate accounts Empty
MessageSujet: Re: Duplicate accounts   Duplicate accounts Icon_minitimeMer 7 Fév 2007 - 18:17

Ok, thanks yellownabzwink
Revenir en haut Aller en bas
http://aerosmiss.free.fr
CharAp
Lapin nain
Lapin nain


Localisation : England
Nbr de messages : 6
Carottes : 4685

Duplicate accounts Empty
MessageSujet: Re: Duplicate accounts   Duplicate accounts Icon_minitimeJeu 8 Fév 2007 - 11:09

I had an email from bug@violet.net last night saying my accounts had been sorted and they were right. I can now use my rabbit.

I do have a few problems though:
1) Although I have set myself up as on GMT, my rabbit thinks it is on Eurpean time, how do I correct this?

2) The closk is actually 55 minutes fast, can I make it more accurate?

Thanks

Charles
Revenir en haut Aller en bas
NaBoByZ
Nabazteur Courtois
Nabazteur Courtois
NaBoByZ

Localisation : Btx
Nabaztag : NaBoByZ
Nbr de messages : 4349
Carottes : 4824

Duplicate accounts Empty
MessageSujet: Re: Duplicate accounts   Duplicate accounts Icon_minitimeJeu 8 Fév 2007 - 11:21

hello : You can change it on :

http://my.nabaztag.com/vl/action/myTerrier.do?onglet=MesPreferences

In Preference / Time Zone Section
Revenir en haut Aller en bas
Contenu sponsorisé




Duplicate accounts Empty
MessageSujet: Re: Duplicate accounts   Duplicate accounts Icon_minitime

Revenir en haut Aller en bas
 
Duplicate accounts
Revenir en haut 
Page 1 sur 1

Permission de ce forum:Vous ne pouvez pas répondre aux sujets dans ce forum
Forum des Objets Communicants et Solutions pour les Libérer... :: IV. I Don't Speak French! :: Setup your rabbit-
Sauter vers: