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 Serial number doesn`t work?

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jaipur
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Localisation : The Netherlands
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MessageSujet: Serial number doesn`t work?   Sam 17 Mar 2007 - 17:03

Hello!


I tried to connect my nabaztag. He was blue at the start,I connected with the wifi, went to http://192.168.0.1/ and went to the process ( i have a router so i had to change my key). When i was done my nabaztag was talking and wiggling his ears.

I went to nabaztag.com and wanted to register myself. Then the problem: if i type my serialnumber and click Validate, nothing happens! My account has been created but i`m not connected! I tried this 3 times, but`s all the same (one time wihout the the key).


What do i need to do to register my rabbit?

Help me!

respect
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marfab
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Age : 46
Localisation : Noisy le Grand
Nabaztag : Petitbrou, Landry (V1), Scrubs (V2)
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MessageSujet: Re: Serial number doesn`t work?   Sam 17 Mar 2007 - 19:23

Hi,

In advanced configuration page of Nabaztag/tag at the end of this page you will see MAC adress of your Rabbit. It is the same that serial number (without ":")

If you always have problem please ask Violet to see what's happen

Please, indicate your nabname, passaword, and serial number.

http://help.nabaztag.com/index.php?langue=3&type=1
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jaipur
Lapin nain
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Localisation : The Netherlands
Nbr de messages : 2
Carottes : 3873

MessageSujet: Re: Serial number doesn`t work?   Sam 17 Mar 2007 - 19:59

Thanks! But that is the problem. I fill in my name, email, nabname etc. Then the page opens where i have to fill in my serialnumber. I know it`s without MAC: and then i push the button.... Nothing! I`ve sent a mail to nabaztag but i dont think they are working in the weekend yellownabzsad
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WandaJ
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MessageSujet: Re: Serial number doesn`t work?   Dim 8 Avr 2007 - 15:16

I am having a similar problem... Well, it let me register my nabaztag/tag just fine, but I think my serial number is already in use (I bought her new, but the box was opened. Very strange).

For curiosities sake, have you tried registering in a different browser? I notice Violet renders things very differently in different browsers, so it might help?

In the meantime, I am also waiting on Violet tech support.

Hope that they can help us both.

Wj
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marfab
Cuniculussologue
Cuniculussologue
avatar

Age : 46
Localisation : Noisy le Grand
Nabaztag : Petitbrou, Landry (V1), Scrubs (V2)
Nbr de messages : 8128
Carottes : 4573

MessageSujet: Re: Serial number doesn`t work?   Dim 8 Avr 2007 - 15:22

For each case, please, in configuration page (advanced configuration) you will see MAC address for your rabbit. This can help Violet support.

Give them also, your nabname account.
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