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| | beckynot needs Help ! | |
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beckynot Silver Nabz


Localisation : Los Angeles, California Nabaztag : beckynot Nbr de messages : 352 Carottes : 5993
 | Sujet: Bonjour a tous Lun 5 Juil 2010 - 23:03 | |
| Off topic but can anyone help with my bunny? English web support never responds. Merci! Rebecca beckynot@beckynot.com <---respondez ici, si vous plait | |
|  | | nabazland Karotzeur taquin

Age : 55 Localisation : Rouen - France Nabaztag : Caulfield (v2.1) Nbr de messages : 9783 Carottes : 12679
 | Sujet: Re: beckynot needs Help ! Mar 6 Juil 2010 - 9:47 | |
| Hi Rebecca, happy to see you here again...  What is your problem ? | |
|  | | beckynot Silver Nabz


Localisation : Los Angeles, California Nabaztag : beckynot Nbr de messages : 352 Carottes : 5993
 | Sujet: Re: beckynot needs Help ! Mar 6 Juil 2010 - 10:34 | |
| I can no longer log into their site, old or new version. At most I get an error message when I enter my info. When I tried to register as a new bunny however they said there was already a bunny with that serial #. I've been using the same bunny all along. She's definitely me. My husband (boobunny) and I have written support (the English version of the site, since we don't speak French) repeatedly without response. I was hoping a French speaker/French Bunny might have more success with support or maybe have high end French bunny connections !
Merci! Rebecca / beckynot beckynot@beckynot.com | |
|  | | nabazland Karotzeur taquin

Age : 55 Localisation : Rouen - France Nabaztag : Caulfield (v2.1) Nbr de messages : 9783 Carottes : 12679
 | Sujet: Re: beckynot needs Help ! Mar 6 Juil 2010 - 11:25 | |
| Did you try to remove the cookies of IE before log in http://my.violet.net ?
You should try to contact the french support in english... It should work.... | |
|  | | Phabbrrysse Nabazteur Voyageur


Age : 36 Localisation : Sassenage Nabaztag : PhormiBBrrysse et Pharramyneu (V2) Nbr de messages : 14389 Carottes : 12663
 | Sujet: Re: beckynot needs Help ! Mar 6 Juil 2010 - 13:31 | |
| New adress for support : http://www.mindscape.com/techsupport/formulaire.asp | |
|  | | beckynot Silver Nabz


Localisation : Los Angeles, California Nabaztag : beckynot Nbr de messages : 352 Carottes : 5993
 | Sujet: Re: beckynot needs Help ! Mar 6 Juil 2010 - 15:02 | |
| Je n'ai pas du cookies et j'ai escrit tous les monde. | |
|  | | beckynot Silver Nabz


Localisation : Los Angeles, California Nabaztag : beckynot Nbr de messages : 352 Carottes : 5993
 | Sujet: Re: beckynot needs Help ! Mar 6 Juil 2010 - 15:05 | |
| My letters to sales, press, etc. bounced. I wondered if Violet was still in existence. | |
|  | | beckynot Silver Nabz


Localisation : Los Angeles, California Nabaztag : beckynot Nbr de messages : 352 Carottes : 5993
 | Sujet: Re: beckynot needs Help ! Ven 9 Juil 2010 - 4:01 | |
| I guess i was hoping that someone knew Violet staff and could ask that they nudge support. I don't know anyone there anymore.
My bunny wants to express herself badly. | |
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