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 Orange LiveBox connection problems

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Giles
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MessageSujet: Orange LiveBox connection problems   Orange LiveBox connection problems Icon_minitimeDim 12 Nov 2006 - 14:11

Hi all,
Can anyone help me with connecting my rabbit to my Orange livebox router? I'm not all that experienced with networks and am having a few problems. Basically I've got as far as 2 green lights and the others remain orange before all flashing orange after a while. I've read this might be a DNS problem. Can anyone give me any suggestions of things to try maybe specifically to do with the Orange Livebox.
Thanks in advance,
Giles
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aerosmiss
Yellow Subadmin
aerosmiss


Age : 56
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Nabaztag : Zvi (V1) et Zeev (V2)
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MessageSujet: Re: Orange LiveBox connection problems   Orange LiveBox connection problems Icon_minitimeDim 12 Nov 2006 - 14:20

Hi Giles,

I called the nabzdoctor. I hope he will come here soon.

Aero :-)
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http://aerosmiss.free.fr
marfab
Cuniculussologue
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marfab


Age : 52
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MessageSujet: Re: Orange LiveBox connection problems   Orange LiveBox connection problems Icon_minitimeDim 12 Nov 2006 - 14:43

Could you look if Orange Livebox has a firewall. If yes, please down the Firewall
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http://www.internetmobile20.com
Giles
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MessageSujet: Re: Orange LiveBox connection problems   Orange LiveBox connection problems Icon_minitimeDim 12 Nov 2006 - 14:46

Hi aeromiss. Thanks for your quick reply. There are so many things to try it seems!
Will my rabbit work in WEP encryption?
How do I change the band on the orange livebox to mixed as it seems to be in G at the moment?
I have DHCP enabled but don't know how to change the DNS settings if I need to.
I also read a post that nabaztag.com would be able to send me a URL that may help but I haven't had a reply from them yet.
Hoping the doc will get back to me soon as am pulling my hair out!
Thanks,
Giles
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Giles
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MessageSujet: Re: Orange LiveBox connection problems   Orange LiveBox connection problems Icon_minitimeDim 12 Nov 2006 - 14:48

Thanks for the reply marfab. I went into the settings for the livebox and turned the firewall down to low (it doesn't have the option to turn off completely)
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marfab
Cuniculussologue
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marfab


Age : 52
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MessageSujet: Re: Orange LiveBox connection problems   Orange LiveBox connection problems Icon_minitimeDim 12 Nov 2006 - 14:50

Dos it work ?
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http://www.internetmobile20.com
Giles
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MessageSujet: Re: Orange LiveBox connection problems   Orange LiveBox connection problems Icon_minitimeDim 12 Nov 2006 - 14:51

I'm afraid not!
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marfab
Cuniculussologue
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marfab


Age : 52
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MessageSujet: Re: Orange LiveBox connection problems   Orange LiveBox connection problems Icon_minitimeDim 12 Nov 2006 - 14:52

urggg... Third led is internet Connexion. Are you on DHCP mode ?
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http://www.internetmobile20.com
Giles
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MessageSujet: Re: Orange LiveBox connection problems   Orange LiveBox connection problems Icon_minitimeDim 12 Nov 2006 - 14:54

Yeah the DHCP is enabled and I have a start and end IP address. Sorry for being a pain!
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marfab
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marfab


Age : 52
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MessageSujet: Re: Orange LiveBox connection problems   Orange LiveBox connection problems Icon_minitimeDim 12 Nov 2006 - 15:53

I talk about DHCP mode on setup page of your rabbit.

Did you push on associated button on your Livebox ?
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http://www.internetmobile20.com
Giles
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MessageSujet: Re: Orange LiveBox connection problems   Orange LiveBox connection problems Icon_minitimeDim 12 Nov 2006 - 17:25

Yes the DHCP check box is selected on setup page. I have also tried putting the livebox into association mode during setup. I'm wondering why the rabbit doesn't seem to be abke to connect to nabaztag.com Is there a need to change the livebox to mixed band? I'm not sure how to do this though!
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marfab
Cuniculussologue
Cuniculussologue
marfab


Age : 52
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MessageSujet: Re: Orange LiveBox connection problems   Orange LiveBox connection problems Icon_minitimeDim 12 Nov 2006 - 17:40

Do you another wifi channel like 10 or 11 ?
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http://www.internetmobile20.com
Giles
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MessageSujet: Re: Orange LiveBox connection problems   Orange LiveBox connection problems Icon_minitimeDim 12 Nov 2006 - 17:54

Yes the DHCP check box is selected on setup page. I have also tried putting the livebox into association mode during setup. I'm wondering why the rabbit doesn't seem to be abke to connect to nabaztag.com Is there a need to change the livebox to mixed band? I'm not sure how to do this though!
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Giles
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MessageSujet: Re: Orange LiveBox connection problems   Orange LiveBox connection problems Icon_minitimeDim 12 Nov 2006 - 17:56

I've just tried putting the livebox into channel 10 and then 11 but still no life in the rabbit! I have noticed that there are 2 other networks in the area which are on channel 11. Could these be confusing the rabbit?
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marfab
Cuniculussologue
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marfab


Age : 52
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MessageSujet: Re: Orange LiveBox connection problems   Orange LiveBox connection problems Icon_minitimeDim 12 Nov 2006 - 19:57

I don't think so. The thierd led is Internet connexion. So I think something don't let your rabbit go to Internet access. Look on your PC if it's out of ad hoc mode. Don't forget to reboot your computer
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Giles
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MessageSujet: Re: Orange LiveBox connection problems   Orange LiveBox connection problems Icon_minitimeDim 12 Nov 2006 - 20:16

The computer is not in ad-hoc mode. I have read a lot of reports of people having problems with the Orange Livebox connecting to other computers and other wireless gadgets. Thanks for your help. I do hope something will work!
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marfab
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marfab


Age : 52
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MessageSujet: Re: Orange LiveBox connection problems   Orange LiveBox connection problems Icon_minitimeLun 13 Nov 2006 - 9:46

Do you have to choose any wep key like 1 or 2 and so on ? on the configuration page ?
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Giles
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MessageSujet: Re: Orange LiveBox connection problems   Orange LiveBox connection problems Icon_minitimeLun 13 Nov 2006 - 13:32

I'm at work at the moment so can't check it but I'm sure I saw a WEP key in the setup. By default I think it is set to 1. I will try alternative settings when I get home tonight. What will changing this key do?
Thanks again for your continuing help,
Giles
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Giles
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MessageSujet: Re: Orange LiveBox connection problems   Orange LiveBox connection problems Icon_minitimeMar 14 Nov 2006 - 9:34

Hi again! Still no luck I'm afraid. I even went out and got a different router to try so I don't think it's a problem inherent in the livebox. One question I have is that when first trying to setup the rabbit do you need to have been through connecting the rabbit when you enter the serial number into the website? The reason I ask is that I entered the serial number and named the rabbit and then tried to connect the rabbit.
Thanks again,
Giles
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marfab
Cuniculussologue
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marfab


Age : 52
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MessageSujet: Re: Orange LiveBox connection problems   Orange LiveBox connection problems Icon_minitimeMar 14 Nov 2006 - 10:55

Nope I think it's working
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Giles
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MessageSujet: Re: Orange LiveBox connection problems   Orange LiveBox connection problems Icon_minitimeMar 14 Nov 2006 - 13:17

Am not sure what to try next. I have e-mailed support at Nabaztag and they have suggested the same things that have been mentioned here. I think it's strange that in theory it should be so easy and yet I am trying everything without success!
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Giles
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MessageSujet: Re: Orange LiveBox connection problems   Orange LiveBox connection problems Icon_minitimeJeu 16 Nov 2006 - 9:11

Hi again,
I have finally managed to connect my rabbit! I thought I would share my solution. All the settings on the router and pink connection page were correct however the web address that is given on the Nabaztag website to get to the pink page doesn't seem to work. I followed directions given in a previous post and used the following URL:

http://192.168.0.1/b.htm?a=p.nabaztag.com&b=80

If anyone has similar problems to my endless list above try copying this into your browser whilst connected to the rabbit, fill in your details and your rabbit will spring into life!

Thankyou Marfab for all your help,
Giles
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Giles
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MessageSujet: Re: Orange LiveBox connection problems   Orange LiveBox connection problems Icon_minitimeJeu 16 Nov 2006 - 9:13

P.S. If anyone wants to communicate with my girlfriends Christmas present her rabbits name is Mozza. Thanks again!
Giles
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aerosmiss
Yellow Subadmin
aerosmiss


Age : 56
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MessageSujet: Re: Orange LiveBox connection problems   Orange LiveBox connection problems Icon_minitimeJeu 16 Nov 2006 - 10:38

cheers
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marfab
Cuniculussologue
Cuniculussologue
marfab


Age : 52
Localisation : Noisy le Grand
Nabaztag : Petitbrou, Landry (V1), Scrubs (V2)
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MessageSujet: Re: Orange LiveBox connection problems   Orange LiveBox connection problems Icon_minitimeJeu 16 Nov 2006 - 15:14

Your welcome and thanks a lot for your solution
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