My rabbit has no sound ...

When I send him a message, I see him making movements but he doesn't actually reads the message. The text to speech doesn't work. I check but the sound is on on the rabbit.

Do you need to enable this on the site?

Do you change sound button behind your rabbit ?

It is on 1 and I also tried 2 but still ... no sound :'(

Ask about at support@nabaztag.com

Every once in a while we have the same problem as well. The ears start rotating and the leds light up, but there is no sound playing. Restarting the Nabz doesn't help (the initialisation sound is played though).

SePP,

Is the Nabaztag making noise for your other services??

Can you tell me your rabbit's name. I'll check into it over here at Violet.

Thanks,
BK

Hi. I received my rabbit yesterday, and I set him up. Everything there is fine, he's glowing purple underneath and the website says he is "awake"

however, when i press the button on his head to give him a command, he beeps like he should and the lights flash as I speak, then i let go of the button and he beeps again. After that his nose flashes red for 30 seconds or so and then nothing.

he doesnt react and doesnt speak. he wont read out messages, when i send something to him his nose flashes red and then it just stops. i then get the purple flashing nose to say i have a message waiting.

can someone please help me here?! my rabbit will beep but not speak at ALL.

xescapexartistx a écrit:

Hi. I received my rabbit yesterday, and I set him up. Everything there is fine, he's glowing purple underneath and the website says he is "awake"

however, when i press the button on his head to give him a command, he beeps like he should and the lights flash as I speak, then i let go of the button and he beeps again. After that his nose flashes red for 30 seconds or so and then nothing.

he doesnt react and doesnt speak. he wont read out messages, when i send something to him his nose flashes red and then it just stops. i then get the purple flashing nose to say i have a message waiting.

can someone please help me here?! my rabbit will beep but not speak at ALL.

I am having the same problem every 30-60 mins until I power reset the rabbit. which is interesting. I received a German reply blaming my router or isp. waiting for their re-reply now saying it can't be a server error. Now since there are others like you with the same problems, I wonder whether there is anyway a hickup on violet's servers-.

I have figured the problems out and my Nabaztag/tag works better than ever now!

First of all: the purple light underneath the rabbit that tells you your rabbit is perfectly connected: Forget about it! Once, you got the Nabaztag connected for a few seconds, you cannot rely on that light anymore! Even if you pull the router from the wallet, the rabbit will still flash purple underneath!

There key is here, if it reacts like you described above:

xescapexartistx a écrit:

Hi. I received my rabbit yesterday, and I set him up. Everything there is fine, he's glowing purple underneath and the website says he is "awake"

however, when i press the button on his head to give him a command, he beeps like he should and the lights flash as I speak, then i let go of the button and he beeps again. After that his nose flashes red for 30 seconds or so and then nothing.

he doesnt react and doesnt speak. he wont read out messages, when i send something to him his nose flashes red and then it just stops. i then get the purple flashing nose to say i have a message waiting.

... then the WLAN connection of your router to your nabaztag aborts at some point and then your rabbit reacts like half-dead.


First of all: Have a look at your router's manufacturer's ENGLISH website (English is most likely updated first than anything localized) whether there is a firmware update for yours.

For my Netgear WPN824v2 on the North America site (and only there!!!) there is a new firmware release from December, 16th which fixes some DHCP IP address assignment issues:

http://kbserver.netgear.com/release_notes/d103386.asp

It changes the GUI of my router to English but better than having problems!


Secondly: Assure the wireless signal is good! Put your rabbit into blue mode:

old: http://help.nabaztag.com/fiche.php?langue=3&fiche=15
/tag : http://help.nabaztag.com/fiche.php?langue=3&fiche=45

Open the configuration page in your browser (http://192.168.0.1)

Read the signal strength's. 6 or below? Too weak, re-position your router or rabbit and make it fit.

Then if the connection stands it stands and your Nabaztag / /tag will work perfectly. Once a day or so it still disconnects? Well, then the Violet server had a hickup but your rabbit will now successfully reconnect without issues!

Thank you for your feedback nafcom !

You are welcome

Hi, I have taken all these steps and am still having the same problem with a NEW nabaztag! have I done something wrong?! someone please help.

and gosh i wish there was a help line we could call! these forums are really no help sometimes

-> xescapexartistx : Please avoid to post the same message in different topics...
Yours is here : https://nabaztag.forumactif.fr/setup-your-rabbit-f14/help-please-only-purple-and-red-lightsnothing-else-t9522.htm

Hi!

I'm afraid I'm having the same problem

Thea, my rabbit, lost her voice yesterday
Everything was working fine, when I sent messages it was read correctly etc.
But suddenly, there is no voice anymore. The nose is red blinking when sending a message, and I'm receiving a mail saying 'the message has been played', but as I said: no sound.

When I want to 'ask' something, for instance 'weather' or 'air', the bleeping sounds are ok, but nothing happens, just a bit of red-blinking nose...
She's practicing Tai-Chi, but without any sound, and the 'talking clock' is also without sound.

What should I do? I'm quite a newbie - could this be a violet-server issue?
Should I reset the rabbit? Re-install it?

Or is my nabaztag angry with me?

Many greetings from Brussels!

Stijn & nabaztag Thea

Hello

Check sound knod in first !
After put you nabaztag in test mode (put on your rabbit pressing the head button (in same time) until the rabbit is white !) and test if you are sound (press the head button 2, 3 or 4 time, i'm not remember)

If you are not sound contact support : http://help.violet.net/index.php?langue=2&type=1 or change your nabaztag in the shop where you are buy you nabaztag

(Sorry for my bad english !)

thanks you for your response!

* volume: checked!
* it seems nabaztag 'recognizes' sound (i mean: i see the red lights flashing according to the sound i make while pressing the knob on the head) - but it went silent...

i'll contact violet.net!

greetings