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 Very sad bunny :(

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Brieandme
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MessageSujet: Very sad bunny :(   Dim 13 Jan 2008 - 14:34

Hi all!

I seem to have a very odd problem with my bunny yellownabzsad

This morning it did not wake up yellownabzsad I have checked my Nabaztag account and all is set up fine, she should have awoke at 9.30am!

A friend of mine has been playing aroung with the API and sent my bunny messages like hello etc as he is trying to make some new fun things for her.

I told him my bunny was not awake so he sent her a command to wake up and she did!

Now she is awake but I have sent her three messages which she hasn't read out and I used the voice regognition to ask the weather and she is not responding yellownabzsad

Is she broken:( I feel sad!

Please help me!
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Arlekin
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MessageSujet: Re: Very sad bunny :(   Dim 13 Jan 2008 - 14:37

Hello,

Violet seems to have somes problems with the server.
We all waiting like you.


Excuse me for my poor english yellownabzsad
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Brieandme
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MessageSujet: Re: Very sad bunny :(   Dim 13 Jan 2008 - 14:52

Oh thank you for your reply yellownabzsmile

I was so worried yellownabzsad I thought my bunny was broken!!!

How do you know the server is having problems? I looked on the Nabaztag website and couldn't see anything?

I hope they fix it soon! I miss my bunny!!!

p.s your english is good! everyone is so helpful on this forum yellownabzsmile
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golfsierraztag
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MessageSujet: Re: Very sad bunny :(   Dim 13 Jan 2008 - 15:15

Brieandme a écrit:
... I looked on the Nabaztag website and couldn't see anything?

Hi Brieandme,

unfortunately that is NOT the first time that Vilolet has troubles with their servers and they NEVER give any information to the rabbit owners! yellownabzsad

@VIOLET: IS IT REALLY THAT HARD TO GIVE A SHORT INFORMATION ON YOUR WEBSITE SO THAT THE RABBIT OWNERS KNOW THAT SOMETHING IS WRONG???

greetings
Golfsierraztag
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Brieandme
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MessageSujet: Re: Very sad bunny :(   Dim 13 Jan 2008 - 15:22

OK well thank you for your responses they have put me at ease for the moment! Just was surprised to wake up and see my bunny not working!!!

I have contacted Violet directly as we speak! so hope they can help in a couple of days!!!

Are other peoples rabbits not working also then?!?
What is are you bunnies names? maybe they could be friends? yellownabzsmile
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steveboswell
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MessageSujet: Re: Very sad bunny :(   Dim 13 Jan 2008 - 16:06

Brieandme a écrit:
Are other peoples rabbits not working also then?!?

What is are you bunnies names? maybe they could be friends?

Yes, it looks like there's quite a few of us all suffering from the same problem at the moment (I had the opposite trouble - my rabbit wouldn't go to sleep!)...

Bozz nabz
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Brieandme
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MessageSujet: Re: Very sad bunny :(   Dim 13 Jan 2008 - 16:20

Oh dear! I have NEVER had any problems with my bunny until now still feeling very sad yellownabzsad she has a purple flashing light underneath her and blue lights on her belly but is not responding to ANYTHING!!! poor thing yellownabzsad

I have added Bozz as Brie's friend yellownabzsmile but like I said sorry she is not working at the mo yellownabzsad
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Brieandme
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MessageSujet: Re: Very sad bunny :(   Dim 13 Jan 2008 - 19:37

Oh!!! my bunny has now gone to ONLY glowing a purple light at the base! she is doing NOTHING else yellownabzsad

Is this still a server related issue I am worried yellownabzsad
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marfab
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MessageSujet: Re: Very sad bunny :(   Dim 13 Jan 2008 - 20:16

Don't worry. It's the same thing for all the rabbits in all over the World. Be patient
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Brieandme
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MessageSujet: Re: Very sad bunny :(   Dim 13 Jan 2008 - 20:33

OK thank you so much yellownabzsmile
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GeorgeBrisco
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MessageSujet: Re: Very sad bunny :(   Lun 14 Jan 2008 - 0:14

Brieandme a écrit:
Oh!!! my bunny has now gone to ONLY glowing a purple light at the base! she is doing NOTHING else yellownabzsad

Is this still a server related issue I am worried yellownabzsad

Looks like it. Announcements are here http://nabaztag.typepad.com/nabaztablugs/
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Arlekin
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MessageSujet: Re: Very sad bunny :(   Lun 14 Jan 2008 - 8:56

All gone right this morning yellownabzsmile
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Brieandme
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MessageSujet: Re: Very sad bunny :(   Lun 14 Jan 2008 - 10:43

Oh thanks everyone!
My bunny was still asleep when I left for work this morning but my bf is at home and said she appears to be working ok!!!!

yellownabzsmile Yay!!!!!!!!!
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golfsierraztag
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MessageSujet: Re: Very sad bunny :(   Lun 21 Jan 2008 - 20:30

seems that the servers are down again!?
... and if yes, AS ALWAYS no information from Violet ...
Here are THREE rabbits not reacting anymore yellownabzsad

G
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Brieandme
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MessageSujet: Re: Very sad bunny :(   Lun 21 Jan 2008 - 21:19

Seems so! My bunny wasn't responding to messages or voice activation so I switched her off and back on and nothing! I assumed the servers were down having experienced it last time!!

No info from Violet yellownabzsad we will have to just wait and see!!!
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golfsierraztag
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MessageSujet: Re: Very sad bunny :(   Lun 21 Jan 2008 - 22:35

@VIOLET!!!



it is now the SECOND TIME within ONE WEEK that the bunnies are not reacting anymore due to server troubles!!! nabzsteam

What do you think about implementing an info on your website regarding the serverstatus (like eBay or other major companies are doing)?

It is really hard for a rabbit owner to identify if there is a problem with the own WLAN, something with the rabbit itself or with YOUR SERVERS. I really would like to see a short information on www.nabaztag.com to see "servers are on maintenance" or something similar ...

It really makes NO sense to see information on http://nabaztag.typepad.com/nabaztablugs/ or elsewhere the NEXT day ...
I want to see the information when the problem is taking place!

Hoping for a reaction
G
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guiome
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MessageSujet: Re: Very sad bunny :(   Mar 22 Jan 2008 - 9:22

This forum is not an official Violet one... You will probably not get any reaction from them here... I suggest you sent this message directly to Violet by email !

You can keep us posted here...
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golfsierraztag
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MessageSujet: Re: Very sad bunny :(   Mar 22 Jan 2008 - 15:30

I DID!

This was just in case a Violet employee reads also this forum and maybe reacts in a better way yellownabzwink

greez
G
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golfsierraztag
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MessageSujet: Re: Very sad bunny :(   Jeu 31 Jan 2008 - 19:59

31.1.2008 @ 20:00 ... bunny not reacting for a longer period now ... as always NO PRIOR INFORMATION yellownabzsad

one hour later everything is okay again ...
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golfsierraztag
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MessageSujet: Re: Very sad bunny :(   Sam 23 Fév 2008 - 9:06

Hi there,

seems that my rabbit got the flu again yellownabzsad

for about one week it shows strange behaviours. Sometimes it stops blinking and has to be rebooted sometimes he mixed up words (e.g. in the met report it sayed first "degrees" and then the number afterwards) and now his ears seems to be frozen. When doing TaiChi he only blinks but does NOT move ears. Also after telling the time in the past he moved his ears around afterwards but now they are stuck. And yes, EarLanguage is also not working anymore ...

Do you have the same experience or is my little rabbit really ill and has to be repaired (would be the THIRD repair within one year) yellownabzsad

thanks for reply
Golfsierraztag
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Hunta_de_la_Radieuse
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MessageSujet: Re: Very sad bunny :(   Sam 23 Fév 2008 - 21:03

Hi nabzciao

A lot of rabbits have had these issues since 2-3 weeks.
They seem to be related to problems with Violet servers or/and a progressive migration of all rabbits to a Jabber technology which should allow them to react a lot faster...

So, just try to be patient...
And unplug/plug your rabbit from time to time. yellownabzitslife
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MessageSujet: Re: Very sad bunny :(   

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Very sad bunny :(
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