- NaBoByZ a écrit:
- It could take one day to one week. Violet support will email you when it will be done.
No another way to start again sorry...
That's a pain, I was hoping to get some time to configure my rabbit tomorrow.
Could this comment I have just found elsewhere on the forum help me?
"An important message for those Tag/tags (you don't need to email firstname.lastname@example.org if you have a Nabaztag) that have purple lights at the base but who see that they're "Offline" on their profile and get the message "You must be logged in" in the NabLife section :
-Erase your cookies and your navigator's cache
-Go to <http://my.nabaztag.com> and use the FIRST account name and password that you had created when registering your Rabbit (in case you tried to sign up more than once)
-You Rabbit should now be recognized by the site
If this still doesn't work, send us a mail at email@example.com and tell us your Rabbit's serial number and the Nabname you used when first registering."