Rabbit all green except middle light

So I have the rabbit connected to the wireless. He goes all green. the nose and the base flash between green and red. then then base turns green and the middle stomach light goes from green to off and the left ear only rotates, the right one does not. He then just sits there with all green except the middle stomach.
Apparently when I try to register him it says the site can not see him.
Am I doing sometihng wrong?

ultraboytx a écrit:

So I have the rabbit connected to the wireless. He goes all green. the nose and the base flash between green and red. then then base turns green and the middle stomach light goes from green to off and the left ear only rotates, the right one does not. He then just sits there with all green except the middle stomach.
Apparently when I try to register him it says the site can not see him.
Am I doing sometihng wrong?

Hi,

The rabbit is connected when only the base pulses in violet.
Please have a look in the English zone.
Sincerely,

correct, he is connected to their servers on purple. for some reason its not seeing their servers.
he IS connected to my wireless network, i can see him on it just fine.
Nothing in any of the help forums has described the problem i am having.

Please publish screenshots of the configuration of both the rabbit and your router, we'll try to identify if your problem is related to your configuration or a hardware failure of your wireless pet.

ultraboytx a écrit:

correct, he is connected to their servers on purple. for some reason its not seeing their servers.
he IS connected to my wireless network, i can see him on it just fine.
Nothing in any of the help forums has described the problem i am having.

seeing the pet on your wifi doesn't mean for sure that it is really connected. Does it have a correctly assigned IP adress ? Is the DNS correctly configured ? Have you a NAT router and/or a proxy that could interfere in the connexion ?

well the router is a d-LInk DIR-655
its an open hidden network - i have the network name put in the rabbit's settings, beyond that, nothing is changed.
It is set for DHCP
the rabbit's mac address is assigned to a specific DHCP address
I can log into the router and see the rabbit on the router.

I have no NAT routing currently for him Ii suspect he may need it) and no Proxy set up on the router at all

i'm assuming he's getting the IP correctly since I see him on the router. When he's not in blue mode should you be able to put in the ip and go to the rabbit's setup page? (i'm assuming no)

not sure what screen of the dozens of screens my router has that could possibly help.

Hi

-I have no NAT routing currently for him Ii suspect he may need it) and no Proxy set up on the router at all

I have none on mine.

-m assuming he's getting the IP correctly since I see him on the router. When he's not in blue mode should you be able to put in the ip and go to the rabbit's setup page? (i'm assuming no)

You assume correct you should not be able to do that in blue mode ad-hoc.

-not sure what screen of the dozens of screens my router has that could possibly help.

I had D-Link routers once and they can be a pain, especially the WLAN config.

Posting screenshots of both your rabbit and your router will help to determinate where the problem is

ultraboytx a écrit:

I have no NAT routing currently for him Ii suspect he may need it) and no Proxy set up on the router at all

Unless you have assigned a routable internet IP adress to your rabbit, I think you need a NAT for it. Is your router connected to the Internet or do you share a LAN with an access point somewher else ?

FlorentBL a écrit:

ultraboytx a écrit:

I have no NAT routing currently for him Ii suspect he may need it) and no Proxy set up on the router at all

Unless you have assigned a routable internet IP adress to your rabbit

Right, that I did.

nafcom a écrit:

FlorentBL a écrit:

ultraboytx a écrit:

I have no NAT routing currently for him Ii suspect he may need it) and no Proxy set up on the router at all

Unless you have assigned a routable internet IP adress to your rabbit

Right, that I did.

Wow ! you own enough IP adresses to assign one to your nabaztag ? Impressive !

FlorentBL a écrit:

nafcom a écrit:

FlorentBL a écrit:

ultraboytx a écrit:

I have no NAT routing currently for him Ii suspect he may need it) and no Proxy set up on the router at all

Unless you have assigned a routable internet IP adress to your rabbit

Right, that I did.

Wow ! you own enough IP adresses to assign one to your nabaztag ? Impressive !

Nah, I meant a fixed IP (sorry I misread yours) I didn't have to enable any port forwarding. I didn't put the router's firewall too restricitive. It works perfectly

nafcom a écrit:

Nah, I meant a fixed IP (sorry I misread yours) I didn't have to enable any port forwarding. I didn't put the router's firewall too restricitive. It works perfectly

OK. So the router makes NAT for all your WLAN to the internet. That's it ? The assigned IP adress is authorized to go outside. Please check it twice
If you have the opportunity to test the rabbit on someone else network, please do so. It's surprising that it moves ears and then just stops. I had understood that the ears moving was an indication that the connexion was going on to the violet server.
If the rabbit does the same on another WLAN, it may be defective : some kind of memory error, I guess.

Mine suddenly started working today. I'm assuming my emails to Violet caused them to finally do something for it to be recognized.

and now he's stopped working.

gone back to the green/blank/green mode

i'm really at a loss

here is the status screen of my router. don't know if this is the page you want or one of the dozens of others..

I'm really sorry, but images are actually very small and thus hard to decypher...

We also please need the rabbit's configuration page (i.e. http://192.168.0.1 when you're connected to the rabbit's NabaztagXY network - in "full blue" mode).

But, you know, it might be a hardware failure :

ultraboytx a écrit:

He goes all green. the nose and the base flash between green and red.

OK, usual.

ultraboytx a écrit:

then then base turns green and the middle stomach light goes from green to off and the left ear only rotates, the right one does not. He then just sits there with all green except the middle stomach.

That is NOT usual at all (if I have correctly understood).

2 more questions :
- It seems your bunny doesn't follow any of the steps of the boot sequence described here :
http://help.violet.net/fiche.php?langue=3&fiche=61 (look for "Nabaztag starting up"), does he ?

- Is Violet aware of your problem ? Have you left them a message using this page ? :
http://help.violet.net/index.php?langue=3&fiche=61&type=1

I have the same router and after a lot of tries I have solved the problem.... the problem is in the page of firewall.....
the right configuration is in the attachment.........
engoy your rabbit!!!!!!!!!!!!!

https://i.servimg.com/u/f65/13/45/89/09/senza_11.jpg

luca-ml a écrit:

I have the same router and after a lot of tries I have solved the problem.... the problem is in the page of firewall.....
the right configuration is in the attachment.........
engoy your rabbit!!!!!!!!!!!!!

https://i.servimg.com/u/f65/13/45/89/09/senza_11.jpg

Hi. Thanks. For English speaking people to understand, can the router be switched to English? Then you could post the screenshot in English again. Thanks